The Motorola Q smartphone was one of the most anticipated and hyped smartphones to go to market. After three months of using the Q, does it live up to the hype? For me the answer is yes, but I never had “Blackberry killer” expectations.
My previous phone was a Samsung i730 Pocket PC phone. The i730 is a great PDA device but it was terrible phone. There weren’t enough notifications for missed calls and voicemails out of the box. And the voice quality was awful. No one I talked to could hear me clearly or loud enough.
So I decided to sacrifice the great PDA features of the i730 for the Motorola Q and its better calling features, RF and voice quality. I’m very happy with the Q as a phone. Voice quality both listening and talking is excellent and I can have an actual conversation without hearing… What did you say?
I don’t think it’s fair comparing the Q with the Treo, i730 or Blackberries. Windows Mobile 5.0 is not robust enough to make it a fair comparison. Comparing a Smartphone OS to a Pocket PC OS, Palm OS or Blackberry/RIM OS is an apple to oranges comparison. They are different tools for different people. Granted, it’s Verizon/Motorola’s fault for hyping the phone as the Treo/Blackberry killer.
If you are looking for great phone with adequate PDA/productivity features get the Q. However if you are looking for a great PDA/productivity phone get a Pocket PC, Treo or Blackberry device.
For my needs, the Q is the perfect phone. It’s a great phone first and a PDA/PIM second. The features that I love about the Q are:
The misses for the Q are:
Geek.com wrote the best Motorola Q review that I have seen to date. Over the last month, ZDNet’s Between the Lines blog has written a series on the Q after everyday usage. David Berlind disses the Q pretty hard but I don’t agree with most of his issues, particularly his second post that dogs the Q for missing the dial by directory feature. The issue is valid but the fix takes 10 seconds to install.
Software Update
I’m happy with my Q because I updated the software yesterday and did some hacks to improve the functionality. I’ll start out with the new Motorola Q Software Update. The new software update provides the following enhancements:
First off, it’s an easy update if you follow the instructions exactly. Second, all of your personal data (pictures, music, ringtones, background images, etc.) will be deleted and you will have to reinstall any 3rd party apps that are on your Q.
Before beginning the update process, I would think diligently about the need to update your Q. If you really need direct push email or DUN, then go for it, but be warned that you could run into issues as demonstrated by this 18+ page thread on Qusers.com forum. If you are not comfortable with troubleshooting your phone and are currently happy with its performance I recommend holding off on the update.
Best case scenario the update takes 15 - 20 minutes and additional time to reinstall your 3rd party apps and personal data. Worst case scenario, your phone may get hosed. If you are a glutton for punishment, here are additional directions for the software update.
At this point, I hope your phone is successfully updated. If you run into any issues, search the following forums Qusers.com forum or PDAPhone.com forum for troubleshooting tips. Again, I want to re-emphasize that the software update process should go smoothly if you follow the instructions. However, the process is not for someone who is uncomfortable troubleshooting issues.
Hacks
There is a ton of great information on the Qusers.com forums and the PDAPhone.com Q forum. I’ll point out a couple of registry hacks from these forums that have improved performance and functionality of my Q.
Before you begin, download the Resco Explorer 2005, which is a registry editor and file explorer. If you are not comfortable with editing registry settings don’t attempt any of these hacks because you could damage your phone. So proceed at your own risk.
Dial by Directory
This is an easy hack because a forum user packaged the install files into a self-installing CAB file. This hack will display the alphabet mapping for the number keys.
The directions are simple for this hack. Just click on one of the four dialing images that you like and download the appropriate CAB file. Then transfer the file to your Q using ActiveSync and remember the location. On your Q, use Resco Explorer and navigate to the CAB file location and click on it. The file should self-install. Power cycle your Q and you should be good to go.
To find out more details about this hack, go to this Qusers.com forum topic. Thanks to tonyxcom, gadget, isayx3, Ben74 and blue rocket for contributing to this great fix.
Remove Sent Message Confirmation with SMS
If you hate the sent message confirmation that is displayed after you send an SMS message, use the following registry hack to disable the confirmation message.
There are several other registry hacks for changing the startup sound, increasing call history, changing the start menu from grid view to list view and several others on this Qusers.com registry hack thread.
Motorola Q Accessories
If you are not interested in hacking your Q, then check out these Q accessories.
Finally, if you are looking for the next “Blackberry killer”, check out the Nokia E62.
I have been hearing about Q as Slim and stylish ,i think it aims to make a fashion–as well as technophile–statement. can i synchronize this phone with www.zyb.com to transfer my contacts and calendar from web to this mobie once i buy it.
WTF kind of stupid statement is
“I don’t think it’s fair comparing the Q with the Treo, i730 or Blackberries. Windows Mobile 5.0 is not robust enough to make it a fair comparison.”??
I stopped reading after that. I went and bought a Treo.
Well, if you would have read the next few sentences…
“Comparing a Smartphone OS to a Pocket PC OS, Palm OS or Blackberry/RIM OS is an apple to oranges comparison. They are different tools for different people. Granted, it’s Verizon/Motorola’s fault for hyping the phone as the Treo/Blackberry killer.
If you are looking for great phone with adequate PDA/productivity features get the Q. However if you are looking for a great PDA/productivity phone get a Pocket PC, Treo or Blackberry device.�
The Q is definitely less than a PDA. My early generation Palm at least had a notepad type program on it, something that the Q lacks (as do all phones that run the “SmartPhone” version of Windows mobile, which is ironically named, since it’s more like the retarded little brother of the “Pocket PC” version). It touts being able to read Office documents, but it shouldn’t take that much extra horsepower to do some basic editing. I don’t expect to be able to do desktop publishing, but is it too much to expect to be able to jot down “pick up dry cleaning”?
Michael,
It does have a task application? Not hard to find either. Hard to believe that you actually have the phone without noticing this feature.
Change the question mark to an exclamation mark.. lol.
Has anyone had problems with the phone just dieing like if the battery was dead and it had no juices and when you plug it into the cradle or auto charger just the (in my case) Verizon logo comes on and after about 15 sec. it turns off again…or goes to a white screen? Any comments or help would be greatly appreciated. –
Vince,
Sounds like something that happened to me with a 9-month old Q…lost power and wouldn’t start after charging.
I think the BIOS got corrupted (there’s stuff out on the Web about this - somewhat common).
Return the phone to Verizon for replacement - tell them you know it’s happening to others.
good luck.
